Customer Cohort Analysis

Analyze customer segments by journey type and track lifetime value

Cohort Performance
YouTube → Email → ConversionOrganic → Direct → ConversionSocial → YouTube → ConversionEmail → Podcast → ConversionReferral → Direct → Conversion0500100015002000
Customer Segmentation
Retention vs Churn
JanFebMarAprMayJun0255075100
  • retention
  • churn
Monthly Cohort Metrics
JanFebMarAprMayJun020000400006000080000
  • activeCustomers
  • newCustomers
Detailed Cohort Metrics
Journey TypeCustomersLTVRetentionChurnRepurchaseAvg OrdersTotal RevenueGrowth
YouTube → Email → Conversion2,845$12068%12%65%3.2$0.0M+24%
Organic → Direct → Conversion1,920$1,58075%8%72%3.8$0.3M+18%
Social → YouTube → Conversion3,200$98062%15%58%2.8$3.1M+31%
Email → Podcast → Conversion140$1,42071%10%68%3.5$2.1M+22%
Referral → Direct → Conversion890$1,89082%5%80%4.2$NaNM+28%
High-Value Segment

Customers

1,200

Total Revenue

$0.2M

Avg LTV

$2,000

Mid-Value Segment

Customers

3,600

Total Revenue

$0.4M

Avg LTV

$1,000

Low-Value Segment

Customers

1,200

Total Revenue

$0.1M

Avg LTV

$500